1.1. The PingPush application, web interface, servers, documentation, API, infrastructure, and other Intellectual Property are owned by PingPush Inc.
2.1. The company protects the user’s or administrator’s Personal Data in accordance with our privacy policies and to the applicable laws. Moreover, the company also maintains the correct organizational and technical measures to protect the user’s personal data against unlawful or accidental loss, alteration, or disclosure.
2.2. PingPush receives and transmits the data by means of API, meaning that while the information is processed for relevance, it is not kept.
Additionally, you will be required to provide email accounts, user ID, as well as other authentication keys in order to connect to a third-party plugin. We offer a variety, including but not limited to OneDrive, Google Drive, and DropBox. This authentication information is required so that we may give users and administrators a seamless integration.
When you use PingPush, you will also provide us with the contacts that you intend to add to your address bush. This type of personal data is maintained by us and associated with only your use.
When signing up for a demo, users will have to provide their name, email, name of the company, contract number, and the number of employees.
When a user interacts with or uses our product, we receive and collect information concerning the activity, such as the usage data or any other potential information that is normally collected from the mobile device or the browser.
This may include browser type/version, IP address, preferred language, location, Bluetooth or wireless technology, computer operating system, and other unique identifiers to help improve the experience. We may also log the amount of time that users spend on PingPush.
In the event that we receive other information in regard to the user from other sources, we may add it to the pieces of information that we already have about the user. This may include updated delivery payment data used to correct our information, search result information, and any other identifying information that we may use to detect and prevent fraud.
Further on, we will use Google Analytics for measurement and analytics, with the purpose of understanding how our product is being used. For instance, we may analyze the data concerning your visits on PingPush to improve your experience by optimizing the design of the product.
Our visitors may contact us for further information or make a request for a demo product. As a result, we often ask for their name, email, contact number, and company name.
We only process your personal data when we have a lawful basis for it. PingPush uses ATI, meaning that no information is kept by our company. For certain processes, we may also make use of legitimate interests, as provided by the Regulations for Data Protection.
In certain cases, we may have a legal obligation to collect personal information from our users. We may also need that information to protect any vital interests, as well as the interests of another person involved.
We will only process customer data on behalf of our customers in accordance with the instructions that they previously provided us with. The data that you have provided us with shall be used as a way to efficiently provide you with our services and support.
The information that we collect from our customers may be used in the manners presented below:
As part of our agreement with our customers, we also offer our end-users technical support and answers to their queries. By doing so, we take the role of processors for our users and any data that we collect shall be used to come to the aid of our customers.
When you provide us with consent, it means we are enabled to contact you for marketing purposes. This may be done by signing up for our newsletter, accessing a PingPush demo, or joining an event.
Our platform does not knowingly collect information of personal nature from users that are under 16 years of age. If you have not reached the age of 16, then you may not be able to use PingPush, being limited to the features of an end-user.
Certain recipients and third-party services may receive the following data so that we may provide you with our product:
All pieces of financial information that we collect through PingPush is used solely to enable payments for usage. It is not to be used for marketing purposes. Because of this, we will only disclose this information with third-party intermediaries for the purposes of processing the payment you make.
4.2. We may also disclose certain information to relevant third parties with the purpose of diagnosing technical problems. The purpose for that is to come to the aid of PingPush customers and to improve the quality of our product.
4.3. We have the rights reserved to disclose any personal information if the law requires it of us or if we need to respond to any legal processes. This may be done as a result of having to protect our rights, the company property, our product security, to protect our customers and lives as well. We reserve the right to disclose the information if we are required to by judicial proceeding.
4.4. We may also share data with subsidiaries and affiliates under the control of our company, as well as with any potential vendors that are working for us.
4.5. Whenever a user accepts an administrator invite to join PingPush or to access its services, the team administrator would be entitled to (i) control and administer the account services for PingPush and (ii) access data and process it, including the communication contents and the files.
In certain circumstances under the terms and conditions, and subject to exceptions set out by the law, PingPush customers are entitled to:
As a user, if you are required to submit the request through your administrator if what you are looking for is a deletion or if you wish to receive a copy of your data. If we receive a request directly from you, we will not grant the request immediately. Instead, it will first be forwarded to the team administrator in order to receive approval.
As the processing of personal data is based on consent, users have the right to withdraw said consent at any time. To do so, they will have to contact the Data Privacy Officer of the company. One should note, however, that this doesn’t affect the company’s right to process the data obtained prior to your consent withdrawal.
6.2. We may make use of third-party cookies so that we may keep track of the behavior of our clients and so that we may improve the quality of our product. With that in mind, these cookies won’t store any type of personal information, nor will it be disclosed to any third party.
6.3. These cookies were made with the intention to be automatically deleted or cleared once the user exits the application. Users are also encouraged to take advantage of the “clear cookies” feature, as we may not always be able to predict and guarantee the behavior of our system. You may use a variety of tools to control the collection of cookies or to block them from any third-party analytics. Your collected cookies, depending on your behavior, may impact the experience that you have with our application.
6.4. The information that we collect by means of cookies is not rented, sold, or disclosed to any third parties. The cookies are only used for internal maintenance and development and so that we may remarket and retarget PingPush updates to our users.
8.1. We have organizational, technical, and physical security arrangements for the personal data that we collect. We also have controls, protocols, and relevant policies, as well as procedures to maintain these arrangements. We take into account the risks associated with every category of personal data, undertaking the means necessary to protect sensitive information. We also adopt marketing leading securities to ensure that your personal data stays protected.
8.2. In regard to the use of our application, users ought to understand that the data made public to the people on the Internet may be accessed by anyone depending on your privacy settings. The data that you visibly share (such as your name, status, or other aspects) will be seen by your team if you provided that data for them.
We may retain personal information within the app for as long as we deem it necessary. We maintain policies so that your personal data is deleted after a certain amount of time, based on the following aspects.
If a user decides that they wish to opt out from receiving our non-essential content (such as marketing-related or promotional content) after creating an account, they may choose to do so by changing the preferences settings within the app or contacting us. If a user decides to opt out from PingPush altogether, they may also do so by contacting the team administrator or us.